Janeil Engelstad and Pamela Miller share their passion for tea and all its varieties, communities, and rituals.
In 2004 Janeil Engelstad and Pamela Miller took a trip to Kuala Lampur, Malaysia. Little did they know how much the trip would transform their future. By the close of their experience, they were dreaming of an entirely new business venture that intersected with the couple’s newfound passion: tea. This passion would eventually grow into the formation of zakti, a speciality, loose-leaf tea company. Engelstad had incorporated tea into her life decades prior, though her partner Miller never held much interest. While in Kuala Lampur, Miller ordered a cup of Shu Puer tea that changed everything.
“I smelled it and it just took me right away to my grandparents' farm in Germany. It was so earthy and musky,” as Miller described the memory, I could see her crawling back into the comfort of that moment. “It’s still my go to drink.” Throughout the rest of the trip, Engelstad and Miller enjoyed a variety of quality loose leaf teas. “The experience there led us to really think about starting a business, a tea company,” shared Engelstad.
In time, Miller’s newfound passion for tea took an academic twist. “ I spent a few years studying and learning all I could and buying tea from all over Asia,” she shared. Enrolling at the Speciality Tea Institute and the American Tea Association, Miller began to pursue more formal training. This desire to learn has also progressed in a desire to share that knowledge with others. “Education for me and talking about tea… that's my happy place,” Miller said. It’s clear she thrives in these educational contexts. She compares the complexities of teas to that which people often associate with wine. “All wine comes from grapes, right? And all tea comes from camellia sinensis,” explained Miller. “Those varieties excited me.”
As the two tea connoisseurs shared about the history of zakti, Engelstad painted a crisp picture of what drives them, “The three P’s are central to our business: people, planet, and profit.” The latter being rather self explanatory, Engelstad expounded on the philosophy of sustainability that drives their company’s relationships and environmental investments. “It’s everything from packaging to the people we work with.” A quick glance at the zakti website showcases paper packaging and partnerships with small, family-owned farms, but their commitment extends far beyond these choices. Zakti returns a portion of its profits to the communities with which it partners. Engelstad, an artist herself, emphasized the importance of supporting the arts in communities from which they source their tea. In 2023 this meant supporting a play in South Africa—where zakti’s rooibos is sourced—directed by renowned theatre artist Selloane (Lalu) Mokuku.
Of course, Engelstad and Miller also believe the tea itself has something to offer. It has the power to connect individuals to themselves and others. As a coach for executives, Miller often starts meetings with clients by offering them tea. Similarly in her role as a professor, Engelstad enjoys bringing tea into the classroom to share with students. “I try to encourage people to build rituals that are infused in their daily life,” Miller said. She lauds these rituals not just because of the benefits of polyphenols, alkaloids, and other compounds found within tea, but because these rituals can encourage individuals to slow down and reflect. If you can create a ritual, then it becomes part of your life,” explained Miller.
In April, zakti will bring their knowledge, passion, and of course, tea to Ox-Bow’s campus. As one of the partners for the upcoming Tea & Trails event, they will conduct a tea ceremony as the Tallamdge Woods celebrates its induction into the Old Growth Forest Network. Learn more at ox-bow.org/tea-trails.
Miller and Engelstad have traveled throughout the tea growing regions of Asia, learning about and tasting teas along the way. Participating in the culture of tea around the world has led to continual research and study, learning how people around the world grow, process, prepare and enjoy tea, which are as diverse as the types of tea. From Chinese Kung Fu, to the Japanese Tea Ceremony (also called The Way of Tea), to Moroccan Mint tea, and more. With joy and enthusiasm, Pamela and Janeil create opportunities to share tea and their learning and passion connected to “The Culture of Tea®,” with clients, friends and family. Learn more at zakti.com.
This article was written by Shanley Poole, Engagement Liaison & Storyteller, and was based off of an interview conducted by the author in April 2024.